Privacy Policy
Last updated: August 19, 2025
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to frontroom web, 118 Gillies Rd, Upper Brookfield, Qld.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: Queensland, Australia.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Optimal, accessible from https://www.optimal.net.au.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
- Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Flash Cookies: Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read Adobe’s instructions on managing local shared objects.
- Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email, and for other related website statistics.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies: Session Cookies administered by Us. These are essential to provide You with services through the Website and to enable You to use its features.
- Cookies Policy / Notice Acceptance Cookies: Persistent Cookies administered by Us. These identify if users have accepted the use of cookies on the Website.
- Functionality Cookies: Persistent Cookies administered by Us. These allow us to remember choices You make when using the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service.
- To manage Your Account and user registration.
- For the performance of a contract.
- To contact You with service-related updates.
- To send You news and promotions (unless opted out).
- To handle Your requests to Us.
- For business transfers such as mergers or sales.
- For other purposes like analytics, usage trends, and service improvement.
Sharing Your Personal Data
- With Service Providers who help operate the Service.
- With Affiliates under the same Privacy Policy.
- With business partners for promotions or services.
- With other users in public areas (e.g., forums).
- With Your consent for any specific purpose.
Retention of Your Personal Data
The Company retains Personal Data as long as needed to fulfill the purposes of this Policy, or as required by law.
Transfer of Your Personal Data
Your data may be transferred outside Your jurisdiction. By using the Service, You consent to such transfers, and We ensure adequate protection for it.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. Notice will be provided.
Law Enforcement
We may disclose Personal Data when required to do so by law or valid governmental request.
Other Legal Requirements
We may disclose Your data to:
- Comply with a legal obligation
- Protect and defend the Company’s rights or property
- Prevent or investigate possible wrongdoing
- Protect the safety of users or the public
- Protect against legal liability
Security of Your Personal Data
We use commercially acceptable methods to secure Personal Data, but no method is 100% secure.
Children’s Privacy
We do not knowingly collect data from anyone under 13. If aware of such collection, we take steps to delete the data.
Links to Other Websites
We are not responsible for the content or policies of third-party websites linked from our Service. Please review their Privacy Policies.
Changes to This Privacy Policy
We may update this Policy from time to time. Changes will be posted here, and we may notify You by email or a notice on the Service.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- Email: pete@frontroomweb.com.au
- Phone: +61 407 266 983